Hello again everyone,
This note is to let you know that there is a small bug in the new firmware update for the Designer Epic 2 machines that I wrote you about earlier this week. If you haven't already updated, you may want to wait.
If you have already updated, don't panic. You can manually go back to the previous version, and I can help you with that. I personally am not doing this. The problem is that the timer doesn't count back as you stitch. If it is important to you to see the correct timing, you may want to go back to the previous firmware version.
Feel free to email me at email@example.com if you require assistance, or I plan to be in the store on Tuesday if you want to bring your machine in for me to change the version.
Any questions, please let us know.